Promote effective revenue mobilisation
There are four key sub-activities under this main activity. These include creation and management of a reliable database for rateable businesses and properties; procurement of software and utilisation of ICT in revenue collection and monitoring; training of revenue staff; establishment of a monitoring desk solely for internally generated fund (IGF) mobilisation; and sensitisation of rate payers. These sub-activities are to be funded using counterpart funding.
Create and manage database
To aid accurate revenue projection, there will be business and property censuses to make an inventory of rateable entities in the Weija-Gbawe Municipality. Following the census, all rateable entities will be mapped out and registered by the Assembly to keep an up-to-date database for all entities. This will be followed by a valuation of properties to apply the appropriate rates by the staff of Management Information System (MIS), Budget Office, and Finance Office.
Procure software and use ICT in revenue collection, management and monitoring
Subsequent to the census, registration and valuation, a revenue management system (RMS) software will be procured, set up and used to create and manage an electronic database. A consultant will be contracted to create the electronic database. The RMS software will also be used to track revenue generation, and revenue staff on the field. Some logistics such as desktop computers, laptop computers and smartphones will be purchased for revenue staff. Field staff will be equipped with Point of Sale (POS) devices to enable them issue receipts electronically. The Municipality will also liaise with financial institutions and cellular network companies to develop innovative and easy rate payment methods such as mobile money and direct bank debits. The Management Information System (MIS), Budget Office, and Finance Office will be in charge of this activity.
Build the capacity of Municipal revenue actors
Yearly training workshops will be organised to train the revenue actors of the Municipal Assembly on the use of the RMS software including its accompanying equipment and devices such as the POS. The workshops will also include training on effective revenue mobilisation skills, innovative revenue projection, interpersonal skills and the management of field staff. Trainees will include staff of the MIS, Budget Finance and Planning Units. These trainings will equip revenue staff, especially field staff, to move away from rudimentary methods of revenue collection towards a more advanced, transparent and efficient system powered by information technology. It will also equip newly recruited revenue collection staff with transparent accounting reporting procedures even before they commence their duties. These capacity building workshops will be organized by OLIVES
Establish a revenue monitoring desk
The Revenue Unit will establish a monitoring desk to both monitor the activities of revenue collection staff and IGF performance. Management has not been able to monitor the activities of revenue collectors to ensure transparency in revenue collection. Revenue collectors have thus capitalised on this situation and existing loopholes to underreport collected revenues. This has drastically affected the Assembly’s IGF performance. The revenue monitoring desk will be in charge of the monitoring of these revenue collectors to close possible loopholes in the system. It will carry out regular field visits and spot checks to ensure that records and receipts submitted by revenue collectors are accurate. The unit will also ensure that appropriate levies are being charged for each rateable entity. It will also monitor revenue performances and provide early warning signals for the Assembly to re-strategize. Among many other things, the monitoring unit will help catalyse the Assembly’s goal of doubling its IGF by the end of 2021.
Sensitize rate payers
Rateable entities will be educated through sensitization campaigns on the need to pay rates and acquire building and development permits for their permanent structures. Quarterly sensitisation programmes by the NCCE and Information Service Department will be organised in each of the 7 electoral areas to educate the citizenry on rates, fees, levies and permits. The revenue monitoring unit will also take advantage of the radio programmes to be produced under the social accountability component (described below) to educate the citizens on rate payment. In addition, 2000 branded educative materials (such as brochures, flyers, stickers and t-shirts) will be printed and distributed in the municipality to inform citizens on the various rates, fees, levies and permits and to encourage them to pay these. The Municipal Planning and Coordinating Unit (MPCU) of the Assembly will be in charge of the organisation of these sensitization activities